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Essentials · Find a Recruiter · I'm hiring
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Showing 1 oncology job
County Market · Champaign, IL
SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and proceduresare followed. The Customer Service Ass...
Career Essentials is a curated library of 636 takes from the best books, podcasts, and articles for an oncology career — each distilled into one clear idea and one concrete action. Across 15 shelves: breaking in, interviewing, negotiation, leadership, the future of work, and more. No time to read 20 books this year? We already did.
Essentials · Article
Moving to industry takes a shift in thinking — and the skills you think are trivial may be your biggest asset.
In a NextMinds interview, an industry leader explains that the academia-to-industry move requires a change in mindset, and that the skills PhDs consider trivial are often highly valuable in industry — and advises reaching out to people who've made the transition.
Oncology researchers often undervalue exactly the skills industry needs; a mindset shift and a few informational conversations reframe the whole transition.
Reach out to two people who've made the academia-to-industry move, and ask what their day actually looks like.
Essentials · Book
Why some ideas stick and others vanish — and how to make yours stick.
The Heaths' formula for ideas that are simple, unexpected, concrete, credible, emotional, and story-driven.
A sticky message wins grants, aligns teams, and lands with KOLs — sticky beats thorough when people need to remember.
Boil your current project down to one concrete, surprising sentence.
Essentials · Episode
How MSLs work effectively with commercial — without crossing compliance lines.
Rob Rosti helps Tom Caravela map the MSL-commercial relationship: the distinct roles, effective communication, and how to handle compliance challenges and non-compliant requests.
The MSL-commercial boundary is delicate and high-stakes in oncology; navigating it well protects both your impact and your compliance standing.
Clarify one boundary with a commercial counterpart before it becomes a compliance gray area.
Essentials · Article
Management is given; leadership is earned — and influence stays with you wherever you go.
Writing in JPT, the author distinguishes authority from influence: management positions are granted and vanish when you leave them, but true influence — built through soft skills, expertise, and trust — remains with you regardless of role, and empowering others only multiplies it.
For oncology professionals without formal authority, this reframes leadership as something you build and keep, not something a title grants.
Share one useful resource or insight with a colleague this week — influence built by empowering others.
Jobs are the front door. We're building a career home for oncology — Essentials, insights, and a growing community — so you can build a career, not just find a role. We believe a more connected oncology is a stronger oncology.
From Oncology Voice Network — the community behind Voices of Oncology (Forbes Books).
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