Patient Care Liaison - Clinical

CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio’s efforts to treat and prevent substance use disorders since 1974.



We are looking for a Patient Care Liaison. The Patient Care Liaison is a cross-functional healthcare support role responsible for enhancing patient access, supporting clinical workflows, assisting with continuity of care activities, and maintaining accurate documentation processes within a federally aligned primary care clinic environment. This position serves as a key link between patients, providers, clinical staff, and external healthcare entities.



Duties Include:


- Front desk and patient access operations
- Medical assistant workflows
- Referral follow-up and tracking
- Preventive care outreach
- Transportation of clients, as needed
- Continuity of care support
- HRSA Health Center Program Requirements
- Support accurate collection and documentation of required patient data elements




Minimum requirements: Bachelor's degree in Social Work or 1+ year experience as CDCA, LCDC I or II Must have a valid driver's license and must pass a background check and drug test.



Why you would love it here:


- Medical, dental and vision benefits for employees working 30+ hours weekly!
- 32 paid days off per year! (holidays, vacation, personal and sick days!)
- Referral Bonuses!
- 403b, with company match after one year!
- Professional licensure fee reimbursement!
- Company Sponsored Training Opportunities – based on position
- Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!




CHC Addiction Services is an Equal Opportunity Employer and Provider of Services.

Non-Smoking Facility









Skills:

Clinical Support, Community and Social Services, Cross-Functional, Disease, Documentation, Driver's License, Employee Assistance Plan, Employee Benefits, Financial Planning, Healthcare, Healthcare Administration, Medical Assistance, Nonprofit, Patient Care, Preventive Medicine, Primary Care, Professional License, Reimbursement, Social Work



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CHC