Nurse Navigator

Hartford Healthcare seeks a compassionate Nurse Navigator to guide patients and families through the healthcare journey. In this role, you’ll coordinate care, provide education, and serve as a trusted advocate across our network of hospitals and clinics. Working closely with physicians and the interdisciplinary team, you’ll streamline appointments, facilitate referrals, and help remove barriers to care. Our culture values teamwork, innovation, and professional growth, offering access to advanced technology and development opportunities in a collaborative, patient-centered environment.
Coordinate patient care across the continuum, serving as primary contact and advocate
Assess patient needs, develop individualized care plans, and monitor progress
Educate patients and families on diagnoses, treatments, and community resources
Collaborate with physicians, nurses, and interdisciplinary teams to optimize outcomes
Facilitate referrals, scheduling, and follow-up to reduce barriers to care
Track quality metrics, document accurately, and support performance improvement initiatives
Use EMR systems to maintain timely, accurate clinical and navigation records
Provide culturally competent, compassionate support to diverse patient populations
Clinical assessment and triage
Care coordination and case management
Patient and family education
Electronic Medical Record (EMR) documentation
Interdisciplinary team collaboration
Motivational interviewing
Chronic disease management
Oncology or specialty-specific knowledge
Quality improvement and data tracking
Cultural competency and patient advocacy
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
Active RN license in the state of Connecticut
BSN preferred; ASN considered with relevant experience
Case Management certification (CCM or ACM) preferred
Oncology Nursing Certification (for oncology-focused roles) preferred
BLS certification required
Experience with electronic medical records (EMR) systems
Demonstrated skills in patient education and care coordination