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Director Of Quality

SoTalent · NY

FULL-TIME Posted Sep 13, 2026

Job Description

Executive Director of Clinical Quality Hospice and Palliative Care





Our client is a premier provider of compassionate end of life care and palliative services across the New York City region. They are currently seeking an experienced clinical leader to serve as the Director of Quality Management for their Bronx based operations. This role is central to ensuring that patients and their families receive the highest standard of care during life limiting illnesses through rigorous oversight of clinical performance and safety protocols.





The Director will be responsible for the strategic design and execution of the Quality Assurance and Performance Improvement plan. You will act as a primary advisor to senior executives regarding healthcare trends and regulatory shifts, translating complex data into actionable quality initiatives. By utilizing PDSA methodologies and statistical benchmarking, you will drive systemic improvements across all hospice and palliative service lines.





Key Responsibilities





Establish and maintain a comprehensive QAPI program that exceeds state and federal mandates





Monitor and report on critical quality indicators and clinical performance benchmarks to the executive team





Supervise risk management activities and utilize online tracking systems to mitigate high risk clinical processes





Lead the CMS Hospice Quality Reporting Program including HIS and CAHPS data management





Foster a culture of excellence by collaborating with patient experience and customer service departments





Oversee departmental budgeting staffing and professional development for the quality team





Serve as a subject matter expert on New York State Department of Health and federal hospice regulations





Professional Requirements





Current New York State Registered Nurse license





Bachelor of Science in Nursing is required while a Master degree is highly preferred





At least five years of leadership experience specifically within Quality Management or Performance Improvement





Direct professional experience working within a hospice or palliative care environment





Advanced proficiency in statistical process control tools and data analysis





Deep familiarity with federal and NYS regulatory compliance standards





This is an exceptional opportunity to join a mission driven organization that values clinical integrity and innovative care delivery. Interested candidates should submit their professional resume for immediate consideration.

Additional Details

City
NY
Country
US
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