Clinical Educator Oncology Program Improves Adherence by 29%
CASE STUDY (US)
The Challenge
Client’s specialty product had a complicated oral therapy regimen requiring supplemental support to patients. Therapy administered for chronic life-threatening condition in which patients are generally older and polypharmic.
Our Solution
We built a team of Clinical Educators with strong therapeutic backgrounds to engage and stratify patients into high, medium, and low risk adherence categories based on their own answers in a non-adherence risk assessment typing tool.
Provided insight-driven ongoing patient and caregiver support through multichannel communication cadence based on non-adherence risk segment.
Closed the loop with the healthcare profes