Vice President, Client Service Leader (Indianapolis)
Aon · Indianapolis, IN
FULL-TIME
Posted Sep 9, 2026
Job Description
Posting Description
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary: The Vice President, Client Service Leader, is responsible for managing and growing relationships with clients while serving as the expert on P&C products, carrier offerings, and risk solutions. The Vice President leads marketing efforts for new and renewal business, develops client-facing proposals, and supervises the service team.
Essential Duties And Responsibilities
- Maintain ongoing relationships with complex and large clients.
- Act as the subject matter authority on Property & Casualty and carrier products and services.
- Lead service department
- Performs marketing functions for all new and renewal business.
- Prepare new business and renewal proposals for client presentations.
- Visit clients to review insurance programs or new products, or introduce new products.
Knowledge, Skills, And/or Abilities
- Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively.
- Strong leadership skills
- Possess technical expertise plus good analytical and problem-solving skills
- Ability to handle situations in a calm, courteous and professional manner
Education And/or Experience
- BA/BS or equivalent experience preferred
- More than 10 years industry and product line experience.
Certificates, Licenses, Registration
- Property & Casualty Broker's License required
- CPCU or other P&C designation preferred.
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $140,000 to $155,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
2587495
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary: The Vice President, Client Service Leader, is responsible for managing and growing relationships with clients while serving as the expert on P&C products, carrier offerings, and risk solutions. The Vice President leads marketing efforts for new and renewal business, develops client-facing proposals, and supervises the service team.
Essential Duties And Responsibilities
- Maintain ongoing relationships with complex and large clients.
- Act as the subject matter authority on Property & Casualty and carrier products and services.
- Lead service department
- Performs marketing functions for all new and renewal business.
- Prepare new business and renewal proposals for client presentations.
- Visit clients to review insurance programs or new products, or introduce new products.
Knowledge, Skills, And/or Abilities
- Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively.
- Strong leadership skills
- Possess technical expertise plus good analytical and problem-solving skills
- Ability to handle situations in a calm, courteous and professional manner
Education And/or Experience
- BA/BS or equivalent experience preferred
- More than 10 years industry and product line experience.
Certificates, Licenses, Registration
- Property & Casualty Broker's License required
- CPCU or other P&C designation preferred.
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $140,000 to $155,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
2587495
Benefits
- Paid Time Off
- 401(K)
- Health Insurance
Additional Details
- City
- Indianapolis
- State
- Indiana
- Country
- US
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