Supports Coordinator - Developmental Disabilities Services
Service Access & Management, Inc. · Williamsport, PA
Posted Sep 6, 2026
Job Description
Supports Coordinator – Intellectual Developmental Disabilities Service Line
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About the Supports Coordinator - Case Manager Role
As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.
Starting Rate: $21/hour
Supports Coordinator - Case Manager Core Responsibilities
- Assess individual strengths, needs, and life goals
- Develop person-centered plans in collaboration with the individual and their circle of support
- Coordinate services that align with individuals’ goals and ensure timely access to supports
- Monitor service delivery and adjust supports to remain responsive and effective
- Document all activities and communications according to regulatory and agency standards
- Support families with tools and guidance to promote informed decision-making
- Engage in ongoing professional development and training
What You Bring
- Bachelor’s degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR
- A minimum of 12 credits in social sciences plus 2 years of related experience in human services
- Ability to work independently and manage a dynamic caseload
- Strong interpersonal, organizational, and communication skills
- A valid driver’s license and reliable transportation
Who Thrives in This Role
We’ve found that people who are:
- Empathetic and adaptable
- Collaborative and communicative
- Self-motivated and reliable
- Team players with a deep sense of accountability
…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.
Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:
No monthly premium for employee-only health insurance
Single-stream PTO (36 days) + 11 paid holidays
Employer matching 401k – up to 5%
Recognition and wellness initiatives and rewards
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
Location & Schedule
This position is based in Lycoming/Clinton Counties, PA. Work is primarily community-based with remote flexibility.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.
Skills:
Autism, Case Management, Communication Skills, Criminal Justice, Developmental Disabilities, Disability Accommodations, Driver's License, Interpersonal Skills, Organizational Skills, Psychology, Regulations, Service Delivery, Social Sciences, Social Work, Sociology, Team Player, Time Management, Training/Teaching, Tuition Fees
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Service, Access & Management
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About the Supports Coordinator - Case Manager Role
As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.
Starting Rate: $21/hour
Supports Coordinator - Case Manager Core Responsibilities
- Assess individual strengths, needs, and life goals
- Develop person-centered plans in collaboration with the individual and their circle of support
- Coordinate services that align with individuals’ goals and ensure timely access to supports
- Monitor service delivery and adjust supports to remain responsive and effective
- Document all activities and communications according to regulatory and agency standards
- Support families with tools and guidance to promote informed decision-making
- Engage in ongoing professional development and training
What You Bring
- Bachelor’s degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR
- A minimum of 12 credits in social sciences plus 2 years of related experience in human services
- Ability to work independently and manage a dynamic caseload
- Strong interpersonal, organizational, and communication skills
- A valid driver’s license and reliable transportation
Who Thrives in This Role
We’ve found that people who are:
- Empathetic and adaptable
- Collaborative and communicative
- Self-motivated and reliable
- Team players with a deep sense of accountability
…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.
Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:
No monthly premium for employee-only health insurance
Single-stream PTO (36 days) + 11 paid holidays
Employer matching 401k – up to 5%
Recognition and wellness initiatives and rewards
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
Location & Schedule
This position is based in Lycoming/Clinton Counties, PA. Work is primarily community-based with remote flexibility.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.
Skills:
Autism, Case Management, Communication Skills, Criminal Justice, Developmental Disabilities, Disability Accommodations, Driver's License, Interpersonal Skills, Organizational Skills, Psychology, Regulations, Service Delivery, Social Sciences, Social Work, Sociology, Team Player, Time Management, Training/Teaching, Tuition Fees
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Service, Access & Management
Benefits
- Health Insurance
- Paid Time Off
- 401(K)
Additional Details
- City
- Williamsport
- State
- Pennsylvania
- Country
- US
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