Senior SRE

Role: Senior AI SRE

Location: Austin, TX (Onsite)

Contract





Exp. Level: 13+ yrs





Role Purpose Owns AI-augmented incident triage, runbook execution, and root-cause analysis, and separately owns AI-powered anomaly detection and spend/usage alerting.





Key Responsibilities:

Own AI-augmented incident triage, runbook execution, and root-cause analysis across the 3 core FinOps applications and 50+ services.

Build and maintain AI-powered anomaly detection and spend/usage alerting.

Support the 99.99% uptime target during core PST business hours (8AM-5PM)

Operate within the support portion of delivery (L1/L2/L3 tiers) within the 35% run-and-support split.

Contribute to baselining incident response/resolution times post-transition.





Must-Have:

8–13 years in production support or SRE, including incident management.

Experience with monitoring/alerting tooling, ideally GCP-native.

Demonstrated root-cause analysis discipline at production scale.





Nice-to-Have:

Experience with AI-based anomaly detection tools.

Node.js or Python for support automation/scripting.