Senior Specialist, QA Investigations
The Senior Specialist, QA Investigations, is responsible for quality oversight and approval of Deviation investigations and associated Action and Effectiveness Check records at the Devens Cell Therapy Facility. The role provides Quality oversight and assurance of the quality of manufactured products, in compliance with all applicable regulations and BMS policies and guidelines.

Responsibilities

Review and approve investigations/ CAPAs / effectiveness checks associated with the manufacturing site including but not limited to materials, manufacturing, laboratory, facility, and computer systems.

May author, review, approve technical reports, including but not limited to risk assessments and deviation system monitoring reports, to support the deviations program.

Ensure the corrective/ preventive actions are robust and adequately address the root cause.

May perform routine reporting and analysis of metrics to ensure timely closure of quality events and actions. Identify improvement opportunities and support execution of site/team continuous improvement goals and projects.

Support internal and external inspections as required.

Maintain compliance with assigned learning plan. Support development and delivery of training content to cross functional teams.

Lead meetings and represent function at cross functional meetings. Share data/ knowledge within and across team. Build & maintain strong relationships with partner functions.

Knowledge, Skills, Abilities

Ability to research, understand, interpret and apply internal policies and regulatory guidelines.

Proficient computer skills with knowledge of several digital tools like MS Office, Smartsheets etc. and ability to learn and work with new software applications.

Ability to interpret data & results, understand problems with few variables and critically assess and provide feedback on proposed CAPA.

Ability to critically review investigation reports, interpret results and assess and challenge technical conclusions consistent with Quality risk management principles.

Excellent verbal and technical writing skills with ability to prepare written communications and present technical data to management with clarity and accuracy.

Ability to work in a fast‑paced team environment and changing priorities.

Detail oriented and task focused with ability to meet deadlines and support work prioritization.

Able to work across functional groups and teams to ensure requirements are met.

Self‑motivated and contribute to a positive team environment.

Confident in making decisions for minor issues and able to recognize Quality issues and solve problems.

Curious and ability to think critically to create innovative solutions.

Minimum Requirements

Bachelor's degree in STEM field preferred. High school diploma/ Associates degree with equivalent combination of education and work experience may be considered.

4+ years of experience in a regulated industry with 1+ year deviation experience. Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing is preferred.

Demonstrated experience with electronic system and databases.

Demonstrated experience in root cause analysis tools including but not limited to 5-WHY, Human error prevention, Ishikawa Diagram (Fishbone Analysis), Process Flow Diagram, etc.

Compensation Overview
Devens – MA – US $89,780 – $108,789. The starting compensation range for this role is listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account the characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefits

Health Coverage: Medical, pharmacy, dental and vision care.

Wellbeing Support Programs such as BMS Well‑Being Account, BMS Living Life Better and Employee Assistance Programs (EAP).

Financial well‑being and protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support and survivor support.

Paid Time Off: US Exempt Employees flexible time off (unlimited, with manager approval), 11 paid national holidays, and optional additional holidays; specific policies vary by location and employment status.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status or any other legally protected characteristic. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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