Senior CRM Engineer - New Haven, CT (Remote With Some Travel)

Job Title: Senior CRM Engineer

Location: New Haven, CT (Prefer Hybrid/ Open for remote)

Duration: 6+ Months (Extendable)





Job Description:

Overview

The Senior CRM Engineer, will design, develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The Senior CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community.



Core Responsibilities


- Create Microsoft Power Apps
- Develop Proof of Concepts (PoCs) to test new functionalities
- Design, develop, test, and implement D365 PowerApps and related flows
- Design, develop, test, and implement custom features and processes in Microsoft Dynamics
- Participate in business case creation and estimation of work
- Recommend and implement best practices for KofC
- Consult with business to modernize business processes by leveraging PowerApps and automation
- Assist in communicating new features released to users
- Create and maintain application solution documentation
- Assist in writing user guides for newly developed apps
- Monitor and troubleshoot performance or other issues when needed
- On-call and/or after-hours work required




Skills Qualifications


- Must be able to manage multiple projects simultaneously with the ability to work well under pressure
- Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.
- Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities
- At least 4 years of hands-on development experience with CRM solutions , D365 / CRM and/or Power Platform experience preferred
- Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service
- Excellent UI design skill and hands on experience in designing and developing entities in PowerApps.
- Good exposure to Common data services like Dataverse andintegration to CRM solutions like Dynamics 365.
- Experience Using API custom-connectors within PowerApps.




Education


- Bachelor’s Degree in Computer Science, engineering or relevant field
- 6+ years hands on CRM experience
- 3+ Year of Building PowerApps and Flow structure driven Apps
- 8+ years IT experience
- Strong problem-solving skills -- must be able to think critically and independently