Restoration Project Director

Benefits:


- Free uniforms
- Paid time off
- Profit sharing
- Company car
- Competitive salary




PuroClean of Bluffdale — The Paramedics of Property Damage — is seeking an experienced Restoration Project Director to oversee property damage restoration projects from post‑mitigation transition through full reconstruction completion. This role is ideal for a disciplined, detail‑oriented leader who thrives in a fast‑paced environment and takes ownership of operational and financial outcomes.





About the Role

The Restoration Project Director serves as the operational and financial owner of each file once emergency services are complete. This position ensures clear homeowner communication, accurate documentation flow, disciplined budget control, and efficient reconstruction execution. The ideal candidate is proactive, organized, and confident in leading both field teams and subcontractors. The position is fully remote aside from a weekly in-person production meeting.





Key Responsibilities





Mitigation Oversight & Documentation Control






- Conduct homeowner introduction call within 24 hours of mitigation start




- Set expectations for insurance, documentation, and timelines




- Serve as approval authority for scope deviations, category changes, equipment adjustments, demolition, and escalated field decisions




- Ensure mitigation scope matches the loss and documentation is complete




- Review and approve photos, moisture logs, daily notes, sketches, and scope clarity




- Submit organized documentation to the Estimator and review completed estimates for accuracy





Reconstruction Conversion & Client Alignment






- Confirm homeowner intent to proceed with reconstruction




- Explain reconstruction scope, timeline, and expectations




- Maintain proactive communication during estimate submission, review, approval, and supplement stages




- Manage expectations regarding deductible, depreciation, and payment structure





Reconstruction Project Execution






- Create detailed work orders and build/manage reconstruction budgets




- Assign work to subcontractors and schedule trades in proper sequence




- Manage timelines, prevent delays, and conduct quality control inspections




- Maintain margin targets and approve subcontractor invoices




- Process change orders and ensure permits are obtained when required





Financial Management & Collections






- Track committed costs vs. approved estimates




- Collect deposits, manage progress payments, and coordinate depreciation




- Secure final payment and ensure no job closes with an outstanding balance





Closeout & Carrier Communication






- Send final photos and Certificate of Completion to adjusters




- Confirm documentation completeness and supplement resolution




- Close files internally once payment is received





Key Performance Indicators






- Gross Profit Margin %




- Cycle Time (Mitigation Reconstruction completion)




- Budget Variance




- Supplement Capture Rate




- Client Satisfaction




- Documentation Accuracy




- Final Balance Collection Time





Core Competencies






- Operational Oversight




- Financial Accountability




- Structured Communication




- Leadership & Field Authority




- Insurance Literacy




- Timeline Discipline




- Detail Orientation





Reporting Structure

Reports to: Operations Manager

Works closely with: Lead Mitigation Technicians, Estimator, Coordinator, Subcontractors, Accounting





Who Succeeds in This Role

A successful Project Director:






- Thinks like an owner




- Protects margin aggressively




- Communicates proactively




- Maintains oversight of all field decisions




- Moves files forward daily




- Closes jobs cleanly and completely





How to Apply

Qualified candidates may submit their resume and work history to service.pb-ut@puroclean.com.

We look forward to meeting professionals who are ready to lead with discipline, clarity, and ownership.



This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.




Remote



Skills:

Accounting, Billing, Budget Management, Budgeting, Change Requests/Orders, Communication Skills, Credit and Collections, Customer Satisfaction, Depreciation, Detail Oriented, Documentation, EMT-Paramedics, Emergency Services, Financial Management, Gross Margin, Insurance, Insurance Documentation, Leadership, Literacy, Organizational Skills, Performance Metrics, Project Execution, Project Tracking, Quality Control, Team Lead/Manager, Time Management



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PuroClean of Bluffdale