Patient Scheduling And Infusion Coordinator

Job Title: Infusion Coordinator

Job Summary: The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services, including order intake, chart review, insurance eligibility, patient scheduling, and ensuring timely processing of infusion orders.

Key Responsibilities:


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Performing intake processes for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescriber on missing documents.


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Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress.




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Communicate with patients and providers regarding the status of infusion order.




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Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations.




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Educate patients for pre/post-infusion expectations and answer questions regarding patient appointments.


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Manage REMS program requirements




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Scheduling patient appointments for infusion services.




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Coordinating drug orders prior to infusion appointments.



Qualifications:


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High school diploma or equivalent




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Excellent verbal and written communication skills to include superior interpersonal and patient contact skills and excellent telephone manners.




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Minimum of one year of experience with patient scheduling and insurance billing for medical services with general knowledge of ICD10 and CPT codes. Infusion experience is a plus.




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Knowledge of medical terminology and clinical documentation review




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Strong organizational skills




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Detail-oriented




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Ability to multi-task and work well in a fast-paced setting




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Critical thinking skills and decisive judgment



Benefits:


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Competitive compensation


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Full medical/dental/vision


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401k Matching


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Paid time off and holidays


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Growth within a rapidly expanding practice





Skills:

Clinical Study Publications, Co-Payments, Communication Skills, Current Procedural Terminology (CPT), Documentation Review, Healthcare, ICD-10, Insurance, Interpersonal Skills, Medical Billing, Medical Terminology, Multitasking, Order Processing, Organizational Skills, Patient Care Authorizations, Patient Charts, Presentation/Verbal Skills, Project/Program Management, Requirements Management, Telephone Skills, Time Management, Writing Skills



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Nira Medical