Patient Financial Advocate- Cancer Care Coordination (FT) Days
Adena Health · Chillicothe, OH
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FULL-TIME
Posted Sep 25, 2026
Job Description
About the position
At Adena Health, our non-clinical roles are essential to how care is delivered. These positions are a great fit for candidates who value service, organization, teamwork, and making a meaningful impact behind the scenes. The Patient Financial Advocate provides financial screening services through direct consultation with patients face to face and over the phone. Responsible for understanding the patient's financial standing, determining a financial course of action based on that standing and seeking financial assistance as appropriate for each patient. Understands the coordination of insurance benefits, screens for any type of aid and assists in the application process for assistance programs such as copay cards, charity organizations, drug replacement and lastly financial assistance application for charity. Possess the ability to estimate patient liability based on treatment plans/pre-certification and deliver estimation to the patient and their family. Works continuously with patients and family to adjust financial programs and payment plans as needed during and after the treatment process.
Responsibilities
• Provides financial screening services through direct consultation with patients face to face and over the phone.
• Understands the patient's financial standing, determining a financial course of action based on that standing and seeking financial assistance as appropriate for each patient.
• Understands the coordination of insurance benefits, screens for any type of aid and assists in the application process for assistance programs such as copay cards, charity organizations, drug replacement and lastly financial assistance application for charity.
• Possesses the ability to estimate patient liability based on treatment plans/pre-certification and deliver estimation to the patient and their family.
• Works continuously with patients and family to adjust financial programs and payment plans as needed during and after the treatment process.
Requirements
• High School Diploma or GED required
• De-escalation training within 6 months.
Benefits
• Competitive compensation and benefits
• Tuition assistance and education support
• Strong healthcare coverage options
• 3.5% retirement match with automatic annual increase
• PTO that grows with tenure
At Adena Health, our non-clinical roles are essential to how care is delivered. These positions are a great fit for candidates who value service, organization, teamwork, and making a meaningful impact behind the scenes. The Patient Financial Advocate provides financial screening services through direct consultation with patients face to face and over the phone. Responsible for understanding the patient's financial standing, determining a financial course of action based on that standing and seeking financial assistance as appropriate for each patient. Understands the coordination of insurance benefits, screens for any type of aid and assists in the application process for assistance programs such as copay cards, charity organizations, drug replacement and lastly financial assistance application for charity. Possess the ability to estimate patient liability based on treatment plans/pre-certification and deliver estimation to the patient and their family. Works continuously with patients and family to adjust financial programs and payment plans as needed during and after the treatment process.
Responsibilities
• Provides financial screening services through direct consultation with patients face to face and over the phone.
• Understands the patient's financial standing, determining a financial course of action based on that standing and seeking financial assistance as appropriate for each patient.
• Understands the coordination of insurance benefits, screens for any type of aid and assists in the application process for assistance programs such as copay cards, charity organizations, drug replacement and lastly financial assistance application for charity.
• Possesses the ability to estimate patient liability based on treatment plans/pre-certification and deliver estimation to the patient and their family.
• Works continuously with patients and family to adjust financial programs and payment plans as needed during and after the treatment process.
Requirements
• High School Diploma or GED required
• De-escalation training within 6 months.
Benefits
• Competitive compensation and benefits
• Tuition assistance and education support
• Strong healthcare coverage options
• 3.5% retirement match with automatic annual increase
• PTO that grows with tenure
Benefits
- Health insurance
- Paid time off
Additional Details
- City
- Chillicothe
- State
- Ohio
- Country
- US
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