Outpatient Scheduler

Job Description

Job Title: Outpatient Scheduler

Department: Nursing - Clinical

Overtime Status: Non-exempt

Position reports to: Clinical Manager

Location of position: Wichita, KS

Position Summary

The Outpatient Scheduler utilizes their clinical knowledge to schedule appropriate procedures per Physician and Advanced Practice Provider (APP) orders. The Outpatient Scheduled is responsible for scheduling procedures consistent with the patient’s diagnoses and the procedure requested. The Outpatient Scheduler must provide excellent customer service with patients, employees and outside medical practices.

Responsibilities

• Schedule outpatient procedures for multiple Physicians including radiology, lab and other outside specialists as needed
• Communicate with various hospitals and other facilities schedulers to schedule patients accordingly
• Complete and send any forms and paperwork to hospitals, clinics and other Physicians
• Communicate with patients about pre-procedure instructions, follow-up appointments and answer any questions patients may have about their procedure
• Work with Physicians, APP’s and nursing staff to ensure patients are being scheduled promptly and accurately
• Verify correct scheduling based off of insurance policies
• Review patient electronic records to verify medical history and verify if a clearance is needed
• Verify insurance and send to procedure information to billing, obtain precertification and/or authorization as needed
• Perform in an organized manner to manage the workload with accuracy
• Perform other duties as assigned or requested

Qualifications

• 1-2 years in the medical field
• Knowledge in outpatient scheduling
• Great communication skills
• Ability to multi-task and pay attention to detail
• Exceptional organizational skills

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Skill in appropriate documentation and records maintenance.
• Skill in usage of PC, multi-line phone, copier, fax, and printer.
• Ability to interpret, adapt and apply written guidelines and procedures to standard work practice.
• Ability to speak effectively before individuals and/or groups.
• Able to hear average or normal conversations and receive ordinary information.
• Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
• Prolonged periods of sitting, standing or walking may be required.

Working Conditions

• Fast paced clinical environment
• Contact with Physicians, staff, patients, care givers and outside medical/surgical practices

Wichita Urology Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity or genetics. In addition to federal law requirements, Wichita Urology Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Wichita Urology Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Wichita Urology Group’s employees to perform their job duties may result in discipline up to and including discharge.