Oncology Customer Team Leader (District Sales Manager) - Mid-Atlantic District
MSD Malaysia · North Wales, PA
FULL-TIME
Posted Jun 20, 2026
Job Description
Oncology Customer Team Leader (CTL)
Grow and accelerate your career with our Oncology Sales organization and join a team that’s driven to make an impact on cancer patients. We adopt a customer‑centric approach by leveraging emerging digital technologies and data analytics to better understand patient needs. This field‑based sales management role leads a team of Oncology Sales Representatives/Specialists in the Mid‑Atlantic District (Maryland, Virginia, WestVirginia, WashingtonDC, and Delaware).
Key Responsibilities Maximize the sales team’s performance and help achieve or exceed sales goals and budget targets, while increasing access to our oncology products. Hire, lead, and manage Oncology Sales professionals for the assigned district. Coach direct reports, oversee training, and complete people‑management processes. Collaborate with the broader Oncology Sales organization—including CTLs, Key Account Managers, and alliance partners—to ensure a cohesive customer experience and effective sales execution. Develop and implement business plans and execute national sales and brand strategies as directed by leadership. Communicate and coordinate with district and cross‑functional teams; share learnings with direct reports and peers. Lead routine district sales meetings (remote and in‑person) to inform and guide the district team. Conduct annual and ongoing performance reviews and competency assessments for direct reports. Handle all employment‑process aspects for direct reports (including hiring, career development, performance management, and termination) in collaboration with HR, in accordance with company policy. Minimum Requirements Bachelor’s degree with at least 8 years of sales experience OR a minimum of high school diploma with at least 10 years of equivalent experience, with at least 4 years of work in the pharmaceutical, biotech, or healthcare industries. Ability to establish relationships and networks within a customer organization. Valid driver’s license and ability to drive a vehicle. Travel the required amount (50–75%) within the district and to national sales meetings. Reside in or within a reasonable distance to the district. Preferred Qualifications First‑line people‑management experience leading a field‑based oncology sales team. Minimum of 3 years of experience working with key thought leaders or high‑influence oncology customers in large group practices, hospitals, or managed‑care organizations. Required Skills Account Management, Account Planning, Client‑Centric, Consumer Relations, Customer Engagement, Customer Relationship Management (CRM), Inbound Phone Sales, Market Analysis, Marketing, Medical Devices, Oncology Sales, Order Processing, People Leadership, Revenue Generation, Sales Forecasting, Sales Management, Sales Reporting, Sales Strategy Development, Sales Team Leadership, Sales Training, Strategic Thinking. Preferred Skills Experience with current employees, contingent workers, and US and Puerto Rico workers is valued.
Salary range: $190,800.00 – $300,300.00. The successful candidate will be eligible for an annual bonus and long‑term incentive, if applicable. Benefits include medical, dental, vision, 401(k), paid holidays, vacation, and compassionate and sick days.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.
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Grow and accelerate your career with our Oncology Sales organization and join a team that’s driven to make an impact on cancer patients. We adopt a customer‑centric approach by leveraging emerging digital technologies and data analytics to better understand patient needs. This field‑based sales management role leads a team of Oncology Sales Representatives/Specialists in the Mid‑Atlantic District (Maryland, Virginia, WestVirginia, WashingtonDC, and Delaware).
Key Responsibilities Maximize the sales team’s performance and help achieve or exceed sales goals and budget targets, while increasing access to our oncology products. Hire, lead, and manage Oncology Sales professionals for the assigned district. Coach direct reports, oversee training, and complete people‑management processes. Collaborate with the broader Oncology Sales organization—including CTLs, Key Account Managers, and alliance partners—to ensure a cohesive customer experience and effective sales execution. Develop and implement business plans and execute national sales and brand strategies as directed by leadership. Communicate and coordinate with district and cross‑functional teams; share learnings with direct reports and peers. Lead routine district sales meetings (remote and in‑person) to inform and guide the district team. Conduct annual and ongoing performance reviews and competency assessments for direct reports. Handle all employment‑process aspects for direct reports (including hiring, career development, performance management, and termination) in collaboration with HR, in accordance with company policy. Minimum Requirements Bachelor’s degree with at least 8 years of sales experience OR a minimum of high school diploma with at least 10 years of equivalent experience, with at least 4 years of work in the pharmaceutical, biotech, or healthcare industries. Ability to establish relationships and networks within a customer organization. Valid driver’s license and ability to drive a vehicle. Travel the required amount (50–75%) within the district and to national sales meetings. Reside in or within a reasonable distance to the district. Preferred Qualifications First‑line people‑management experience leading a field‑based oncology sales team. Minimum of 3 years of experience working with key thought leaders or high‑influence oncology customers in large group practices, hospitals, or managed‑care organizations. Required Skills Account Management, Account Planning, Client‑Centric, Consumer Relations, Customer Engagement, Customer Relationship Management (CRM), Inbound Phone Sales, Market Analysis, Marketing, Medical Devices, Oncology Sales, Order Processing, People Leadership, Revenue Generation, Sales Forecasting, Sales Management, Sales Reporting, Sales Strategy Development, Sales Team Leadership, Sales Training, Strategic Thinking. Preferred Skills Experience with current employees, contingent workers, and US and Puerto Rico workers is valued.
Salary range: $190,800.00 – $300,300.00. The successful candidate will be eligible for an annual bonus and long‑term incentive, if applicable. Benefits include medical, dental, vision, 401(k), paid holidays, vacation, and compassionate and sick days.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.
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Benefits
- Dental insurance
- Health insurance
- Paid time off
Additional Details
- City
- North Wales
- State
- Pennsylvania
- Country
- US
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