Network Infrastructure Engineer

Network & Infrastructure / ServiceNow ITOM Specialist





FULL TIME ONLY - C2C/CTH/3RD PARTY CANDIDATES NOT ACCEPTED





Hiring an experienced Network & Infrastructure / ServiceNow ITOM Specialist with strong network and server infrastructure expertise to support credential management, infrastructure discovery, connectivity troubleshooting, and scanning coverage across an enterprise environment.





What You’ll Do


- Identify, troubleshoot, and resolve credential issues across network devices and server infrastructure, including SNMP, SSH, WMI, WinRM, etc.
- Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage
- Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
- Collaborate with network and hosting teams to maintain accurate credential stores and access policies
- Support Service Graph Connector configurations to ensure proper data flow from infrastructure sources
- Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
- Document credential management processes, known infrastructure issues, and resolution procedures
- Provide subject matter expertise on network topology, device configurations, and server environments
- Support the broader ServiceNow Modernization program objectives as needed






Required Skills


- CompTIA Network+ or equivalent certification
- Scripting skills in PowerShell or Python
- Experience with infrastructure discovery or asset scanning tools
- Familiarity with CMDB concepts and Configuration Item (CI) classification
- Background in enterprise-scale environments with diverse and heterogeneous device types
- Experience working within ITIL-aligned processes
- Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial






Required Experience


- Strong expertise in network infrastructure, including routers, switches, firewalls, load balancers, and related device management
- Strong expertise in server/hosting environments, including:
- Windows Server and Linux/Unix administration
- Virtualization platforms (VMware, Hyper-V)
- Hands-on experience with credential management across diverse network and server device types
- Deep understanding of network protocols, including:
- SNMP v1/v2c/v3, SSH, Telnet
- WMI, WinRM, NetBIOS
- Experience troubleshooting connectivity and authentication issues in enterprise environments
- Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility






Why This Role

This is an opportunity to bring your network and infrastructure expertise to a role focused on enterprise discovery, credential management, infrastructure visibility, and ServiceNow modernization.





Note to Agency Recruiters:

No agency submissions, third-party recruiters, or unsolicited resumes will be accepted for this position. Any & all unsolicited resume submissions will be considered property of ComResource.