Membership Analyst

Target PR Range: 55-65/hr




- Depending on experience





Job Description





- Manage GPO/IDN customer membership additions, removals, and eligibility validation, ensuring accuracy, completeness, and alignment with approved contract terms.
- Support membership onboarding and contract participation requests for GPOs, IDNs, Specialty Pharmacies, and other customer segments.
- Validate and maintain customer attributes including Class of Trade (COT), DEA, and HIN identifiers.
- Support distributor membership communications and EDI membership transmissions.
- Monitor membership disconnects, pricing discrepancies, and credit/rebill activity.
- Utilize Model N data to review contract compliance and membership activity.





Requirements





- Experience with Model N contract and membership management.
- Direct experience managing GPO, IDN, and Specialty Pharmacy contract memberships.
- Strong understanding of pharmaceutical commercial contracting, customer eligibility validation, and distributor operations.
- Bachelor's degree preferred; equivalent amount of experience will be considered in lieu of a degree.
- Advanced Excel skills including VLOOKUPs, Pivot Tables, and formulas.
- Advanced proficiency in Microsoft Office, particularly Excel.
- Strong analytical skills and demonstrated ability to work independently while managing multiple priorities.
- Outstanding customer service skills for both internal and external customers.





Recruiter Notes / Supplier Guidance



This is not a traditional Data Analyst position. We are specifically seeking candidates with pharmaceutical commercial contracting and membership administration experience.



Preferred Backgrounds Include





- Market Access Operations
- Contract Operations
- Pricing & Contract Administration
- Gross-to-Net Operations
- Membership Administration
- Channel Contracting Operations





Candidates Should Have Direct Experience With





- Model N
- GPO contract membership management
- IDN contract participation and eligibility management
- Specialty Pharmacy contract administration
- Distributor membership processes





Strong preference will be given to candidates with experience supporting pharmaceutical manufacturers and commercial contracting organizations.



Candidates without direct Model N experience are unlikely to be competitive for this role.



Required Screening Questions





- Please describe your experience using Model N and managing GPO, IDN, and/or Specialty Pharmacy contract memberships.
- Please identify the pharmaceutical manufacturer(s) you supported and the types of contracts you administered.





Please include a brief summary at the top of submitted resumes describing:




- Candidate's Model N experience.
- Types of contracts supported (GPO, IDN, Specialty Pharmacy, Distributor).
- Pharmaceutical manufacturer(s) supported.
- Membership management responsibilities performed.