Job Title: Medical Records Specialist (Billing Department)

Job Summary:

The Medical Records Specialist supports billing operations by managing, organizing, and fulfilling claim related medical record requests. This is a full-time entry level position.

Key Responsibilities:

• Process medical record requests from insurance companies related to pending claims including faxing, mailing, or uploading files to payer portals

• Ensure responses are timely, accurate, and complete

• Verify patient information and ensure compliance with privacy regulations such as Health Insurance Portability and Accountability Act (HIPAA)

• Maintain confidentiality and security of all patient information

Qualifications:

• High school diploma or equivalent

• Experience in medical records, health information management, or administrative support preferred

• Knowledge of EHR systems preferred

• Familiarity with HIPAA and data privacy standards preferred

• Proficiency in Microsoft Office or similar software

Work Environment:

• Office-based setting within a business or administrative department

• Minimal to no direct patient interaction

Key Skills:

• Strong attention to detail and organizational skills

• Confidentiality and ethical handling of information

• Time management and multitasking to meet strict deadlines

• Communication and coordination across departments