Medical Equipment Setup, CSR

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.



Job Responsibilities




- Performs CPAP/RAD setups in a timely and professional manner

- May also perform setup of oxygen equipment and other DME in patients' homes as well
- This includes completion of all required documentation, instructs patient on the safe and proper use of equipment



- Cleans rental equipment when returned to the center, in accordance with policies and procedures

- Maintain cleanliness and organization of warehouse/storage area



- Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
- Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
- Monitors mdINR Compliance report and follows up with non-compliant patients
- Manage the center's oximetry process
- Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
- Responsible for participating in on-call responsibilities for the center

- The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility



- Represents the company through professional personal appearance, patient care activities
- May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
- Requires use of personal vehicle and a valid driver's license



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