LPN/RN Nurse Navigator - Palliative Care

Phoenix Home Care & Hospice is seeking a compassionate and experienced LPN or RN Nurse Navigator to join our Comprehensive Disease Management (CDM) / Palliative Care team in Springfield, MO and surrounding communities.

Schedule: Full Time | Monday-Friday | 8:00 AM-5:00 PM

Location: Springfield, MO and surrounding areas

Salary: $60,000-$70,000 per year

About The Role

The Palliative Care Nurse Navigator helps patients and families navigate complex healthcare needs while receiving support in their homes and communities. This role focuses on care coordination, patient education, goals-of-care conversations, advance care planning, disease management, and connecting patients with appropriate healthcare and community resources.

As a Nurse Navigator, you will help patients understand their options and make informed healthcare decisions that align with their personal goals, values, and care preferences.

You will work closely with patients, families, physicians, specialists, healthcare providers, community partners, and the Phoenix clinical team to promote continuity and coordination of care.

Nurse Navigator Responsibilities

Conduct consistent face-to-face visits with patients and establish trusting relationships
Build rapport with patients and families and initiate goals-of-care conversations
Assess patient needs and help identify appropriate healthcare, home care, and community resources
Educate patients and families about disease progression, treatment options, palliative care, and available services
Assist patients with advance care planning and disease-specific advance directives
Coordinate care with physicians, specialists, healthcare providers, and community resources
Help patients navigate healthcare decisions, care planning, referrals, and other healthcare needs
Support patients and families as they navigate serious and chronic illness
Communicate changes, needs, and care plans with the Phoenix clinical team to promote continuity of care
Develop and maintain strong relationships with community healthcare partners
Complete accurate, timely, and professional clinical documentation following patient visits
Collaborate with colleagues to provide coordinated, patient-centered care

Qualifications

Current, active Missouri RN or LPN license or Compact RN/LPN license
Valid driver's license and reliable transportation
Ability to travel throughout Springfield, MO and surrounding areas
Strong communication, organization, assessment, and interpersonal skills
Ability to work independently while collaborating effectively with patients, families, providers, and clinical team members
Hospice or Home Health experience preferred
Experience with palliative care, care coordination, chronic disease management, case management, or patient navigation is a plus

Benefits

Competitive salary of $60,000-$70,000
Multiple major medical insurance plans to choose from
Dental and vision insurance
Spousal insurance options
Paid time off (PTO)
401(k)
Paid mileage
Flexible work environment
Orientation and training tailored to your experience and needs
Supportive Home Health and clinical team
Ongoing training and professional development
Dedicated mentor assigned at hire to support your transition and success

Why Join Phoenix?

At Phoenix Home Care & Hospice, we believe our caregivers and clinicians deserve the same compassion and support they provide to our patients.

You'll join a team committed to compassionate, patient-centered care, professional growth, collaboration, and meaningful relationships with the patients and families we serve.

We're taking the journey with you and creating New Beginnings for our caregivers, clinicians, patients, and families.

Choose Phoenix. Apply today!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.