Leader In Training

Leader in Training





As core members of the restaurant leadership team, Directors in Training typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department.

Responsibilities


- Fully own area processes, results, and staffing
- Work with the Director Team to set strategy for operational systems and processes
- Develop strong leaders in the restaurant
- Lead the team toward accomplishing performance metrics
- Ensure proper management and documentation of all area systems and guidelines
- Drive brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
- Explore and implement new ways to improve operations
- Create a positive restaurant environment for the guests and team
- Allocate daily, weekly, and monthly cleaning and maintenance tasks
- Analyze and effect business results: CEM, Food Cost, Labor Cost, Net Profit
- Prepare the restaurant and team for all 3rd Party Audits
- Anticipate and solve long-term issues of throughput and systems
- Support fellow leaders with coverage for time off
- Attend regular leadership meetings
- Participate in all team building events
- All other tasks as assigned


Required Competencies


- Think strategically and cast vision able to see and communicate the business goals with the ability to use forward thinking and planning
- Communicate effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
- Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
- Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
- Growth oriented: explores new ideas and opportunities to produce results for the business
- Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
- Organizational builder: skilled in organizational strategy and execution: thinks, builds, and leads like an owner
- Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
- Faithful steward: invests and multiplies what has been given to them to steward


Development


- Create and follow a personal development plan
- Develop and execute quarterly area growth plans
- Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
- Maintain current ServSafe Certification
- Train, coach, and develop strong leaders


Key Performance Indicators


- Food Safety Score
- Customer Experience Metrics
- Sales Growth
- Net Profit


Requirements


- Full time
- 40+ hours per week
- Flexible availability required






Work schedule

- Weekend availability
- Monday to Friday
- 8 hour shift
- 10 hour shift


Benefits

- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training






Skills:

Business Analysis, Business Operations, Business Strategy, Coaching, Communication Skills, Customer Experience, Documentation, Establish Priorities, Food Quality, Food Safety, Housekeeping/Cleaning, Human Resources, Leadership, Metrics, Operational Improvement, Operations Processes, Organizational Skills, Performance Metrics, Problem Solving Skills, Restaurant, Revenue Growth, ServSafe Certification, Strategic Planning, Team Building, Team Lead/Manager, Team Player, Time Management



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Chick-fil-A