Incident Response Analyst (Night Shift)

About the Role





This position is to cover Night Shit -

We are considering people recent graduated or have 6 months of experience.






Scope Entry-level monitoring; triages basic alerts; supports investigations. Conducts initial incident investigations, escalates confirmed threats, and updates run books. Leads incident handling, coordinates cross-functional responses, and performs forensic analysis. Oversees incident response strategy, threat hunting, red/blue teaming initiatives, and executive-level reporting.





Responsibilities






- Minimum of 3-5 years' experience in a command center, service center, or similar 24x7 operations center environment.
- Critical Power: Experience responding to failures in Uninterruptible Power Supplies (UPS), emergency generators, and Power Distribution Units (PDUs).
- Cooling & HVAC: Proven track record handling cooling loops, chillers, and Computer Room Air Conditioning (CRAC) units during thermal emergencies.
- Monitoring Tools: Hands-on experience triaging real-time alerts from Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools.
- Standard Operating Procedures: Following and executing Emergency Operating Procedures (EOPs) and Method of Procedure (MOP) documents.
- Vendor Management: Experience coordinating with external utility companies, fuel delivery vendors, and specialized equipment technicians under tight SLAs.






Qualifications


- Experience in managing Data center enterprise incidents. (facility, noc, soc etc.)
- Associate’s degree in IT, or equivalent experience. 0–2 years in IT or Security Ops.
- Bachelor’s degree in Information Systems, or Computer Science. 2–4 years SOC/IR experience.
- 3–5 years of experience in incident response in data center environment.






Required Skills


- Hands-on experience with Incident io, Grafana, Ring, JIRA, Teleport, Confluence.
- Familiarity with log sources (Windows, Linux, firewalls, cloud logs).
- Strong analytical, troubleshooting, and decision-making skills under pressure.
- Familiarity with regulatory standards (e.g., SOC 2, HIPAA, ISO 27001, NIST).
- Excellent written and verbal communication, including technical documentation.






Preferred Skills


- Active learner, methodical, eager to follow procedures, dependable.
- Analytical, responsive, detail-oriented, collaborative, capable of leading investigations.
- Strategic, able to lead IR efforts, skilled at executive communication, mentor to junior analysts.
- Visionary, able to design incident response strategy, align security with business risk, lead multi-stakeholder efforts.






Pay range and compensation package

Salary Range $70,000 to 72,000 USD Annually.





Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.