Hospice Clinical Coordinator

Connect Care. Guide Families. Make Every Day Count.

We invite passionate and experienced individuals to apply for the role of Hospice Clinical Coordinator. In this impactful position, you will ensure that the intake and referral processes are executed with efficiency and compassion, addressing the needs of patients, families, and referral sources. You will be essential in fostering strong professional relationships, coordinating admissions, and promoting community awareness of hospice services.

Key Responsibilities
• Receive and handle referrals from hospitals, home health organizations, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Evaluate patient eligibility for hospice services through comprehensive review of medical records, clinical assessments, and conversations with physicians and families.
• Educate patients and families about hospice care, providing clarity, support, and comfort regarding its importance and workings.
• Ensure completion of necessary documentation and facilitate the intake and admission process while adhering to all legal, clinical, and payer requirements.
• Act as a liaison between referral sources and the hospice care team to guarantee seamless transitions, clear communication, and prompt responses to needs.
• Conduct daily visits to hospitals and facilities, ensuring visibility and accessibility with discharge planners, case managers, and physicians.
• Develop and maintain strong relationships with referral partners and explore new outreach opportunities to enhance awareness of hospice services.

About You

Education
• Licensed Nurse with 3 to 5 years of hospice experience is required.
• BSN with 5 or more years of hospice experience is preferred.

Experience
• Minimum of 3 years of hospice experience is mandatory.
• Prior experience as a discharge planner, case manager, or educator is preferred.

Licenses and Certifications
• Current RN license to practice nursing in the state of employment.
• CPR certification.
• Valid driver's license and automobile insurance.

Skills and Knowledge
• Strong understanding of hospice care and the specific needs of patients and families.
• Familiarity with community resources and referral networks.
• Excellent patient assessment and documentation skills.
• Ability to manage services, supervise staff, and coordinate programs efficiently.
• Outstanding communication and interpersonal skills, showing sensitivity to diverse backgrounds.

Personal Qualities
• Compassionate and sensitive to the needs of terminally ill patients and their families.
• Adaptable in managing various tasks and changing priorities.
• Professional maturity, collaboration, and tact when working with interdisciplinary teams.
• Ability to influence and educate referral sources, patients, and families.
• Demonstrated commitment to patient advocacy and delivering quality care.

We Offer:
• Competitive Pay
• 401(k) with Company Match
• Opportunities for Career Advancement
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, Long-Term Care)

Apply Today - Your contributions can transform the way care is provided.

This is a safety-sensitive position. Employee must meet minimum requirements to be eligible for benefits. Where applicable, employee must meet state-specific requirements. We are proud to be an EEO employer. We maintain a drug-free workplace.

Location: Heartland Hospice

At Heartland Hospice, part of Gentiva, we pride ourselves on delivering compassionate care wherever our patients call home. We are leaders in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians spread across 38 states.

We support patients in recovering from illnesses, injuries, or surgeries in the comfort of their own homes, while also guiding patients and their families through the emotional and spiritual challenges of serious illnesses or terminal diagnoses.

Our nationwide commitment is backed by a family of trusted brands, including Gentiva Hospice, Heartland Home Health, Empatia Palliative Care, and more.

Headquartered in Atlanta, Georgia, we offer rewarding careers in a collaborative environment that recognizes inspiring achievements and celebrates kindness.