Home Health Intake/Scheduling Coordinator - Walnut Creek

Home Health Scheduling Coordinator (Full-Time)
Location: Walnut Creek, CA (On-site)

Pay: $27–$32 per hour DOE

Experience:1 year Home Health experience required


Make a Meaningful Impact Every Day
Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.


Why Join Health Link?

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Forward-thinking, transparent, inclusive culture


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Competitive compensation


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Medical, dental, vision, life insurance, 401(k) with match


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Paid Time Off (up to 10 days)


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Stability and growth within a well-established agency


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Work alongside a collaborative team of clinicians and administrative staff




Key Responsibilities

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Maintain and coordinate schedules for home health services


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Assist with intake and process incoming referral information


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Ensure cases are assigned and staffed within established timeframes


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Communicate schedule updates to clinicians, patients, supervisors, and referral sources


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Manage high call volumes with professionalism and a pleasant demeanor


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Respond to urgent or emergency scheduling needs


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Provide direction to field staff as needed to ensure appropriate patient coverage


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Report scheduling changes and client concerns to supervisors


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Verify time records against schedules


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Follow up on scheduling issues reported by on-call staff


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Attend required meetings and training


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Maintain compliance with agency policies and procedures


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Perform other duties as assigned




What Makes You Successful

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Previous scheduling or intake experience (home health required)


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Detail oriented with excellent verbal, written, and interpersonal communication skills


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Friendly, professional phone presence and comfortable handling high call volume


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Strong organizational and time-management skills


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Ability to prioritize and multitask in a fast-paced environment


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Strong computer proficiency


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Knowledge of medical terminology preferred


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Ability to work independently with minimal supervision


- Willingness to work occasional weekends and holidays as required to support patient care and operational coverage



Work Environment

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On-site at our Walnut Creek location


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Full-time position


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Not remote


- Schedule may include weekends and holidays based on business needs




Skills:

Call Volume, Communication Skills, Detail Oriented, Healthcare, Home Care, Hospice Care, Insurance, Interpersonal Skills, Maintain Compliance, Medical Terminology, Organizational Skills, Patient Care, People Management, Presentation/Verbal Skills, Team Player, Telephone Skills, Time Management, Writing Skills



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Health Link