Global Health IT Support Analyst — 24/7
Optum, a UnitedHealth Group Company · Mimaropa, Philippines
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SHIFT
Posted Nov 10, 2026
Job Description
Job description
Optum is a global organization delivering care aided by technology, seeking a Technical Support Specialist in the Philippines. You will handle 24x7 calls diagnosing hardware, software, and network issues in a Windows 10 environment, and troubleshoot product and corporate applications with structured incident management.
The role emphasizes strong communication, integrity, and adherence to PHI/PII protections, with scheduled shifts and performance metrics across first call resolution and ticket
#J-18808-Ljbffr
Optum is a global organization delivering care aided by technology, seeking a Technical Support Specialist in the Philippines. You will handle 24x7 calls diagnosing hardware, software, and network issues in a Windows 10 environment, and troubleshoot product and corporate applications with structured incident management.
The role emphasizes strong communication, integrity, and adherence to PHI/PII protections, with scheduled shifts and performance metrics across first call resolution and ticket
#J-18808-Ljbffr
Additional Details
- City
- Mimaropa
- Country
- ph
- Industry
- Healthcare
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