KY Regional Director of Oncology COE - Deaconess Health System

Deaconess is seeking a dynamic and strategic KY Regional Director of Oncology Centers of Excellence (COE) to lead oncology operations across the Kentucky region. This role provides 24/7 accountability for service line performance and ensures excellence in quality, safety, patient experience, financial stewardship, and workforce engagement across medical oncology, surgical oncology, radiation oncology, and infusion services.

Key Responsibilities
• Strategic & Operational Leadership:
• Direct regional oncology clinics, infusion centers, and radiation services.
• Lead service line strategy, growth initiatives, and market development.
• Serve as the primary liaison between oncology providers and system leadership.
• Build strong physician partnerships to support alignment and engagement.
• Represent the region in organizational strategy meetings and external collaborations.
• Establish clear accountability, performance metrics, and productivity standards.
• Clinical Practice & Performance
• Ensure high-quality patient care and optimal clinical outcomes.
• Partner with physicians and clinical leaders to maintain standards of practice.
• Identify patient needs, trends, and opportunities for new programs or services.
• Support staff competency, education, and clinical development.
• Quality, Safety & Compliance
• Translate organizational initiatives into department goals.
• Lead quality improvement projects and monitor patient satisfaction.
• Ensure compliance with regulatory and accreditation standards (ACHC, Joint Commission, CoC, state requirements).
• Use data, evidence-based practice, and workflow optimization to improve operations.
• Customer Loyalty & Experience
• Use patient, staff, and physician feedback to drive service improvements.
• Respond to concerns, identify trends, and implement corrective actions.
• Strengthen relationships through rounding, communication, and service recovery.
• Human Resources & Workforce Engagement
• Recruit, hire, develop, and retain qualified staff and providers.
• Foster a healthy work environment and model effective communication.
• Provide coaching, conflict resolution, and professional development opportunities.
• Monitor staff satisfaction and implement improvement strategies.
• Fiscal ManagementDevelop and manage operating and capital budgets.
• Monitor financial performance and resource utilization.
• Identify opportunities to reduce costs and enhance revenue without compromising care.
• Oversee long-range financial planning and capital equipment needs.

Qualifications:
• Bachelor's degree in Nursing, Healthcare Administration, or related field required. Master's degree (MBA, MSN, MHA) preferred.
• Minimum 3 years of leadership experience; hospital management preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to collaborate effectively across disciplines and build strong professional relationships.