KY Regional Director of Oncology COE – Deaconess Health System

Deaconess is seeking a dynamic and strategic KY Regional Director of Oncology Centers of Excellence (COE) to lead oncology operations across the Kentucky region. This role provides 24/7 accountability for service line performance and ensures excellence in quality, safety, patient experience, financial stewardship, and workforce engagement across medical oncology, surgical oncology, radiation oncology, and infusion services.

Key Responsibilities

• Strategic & Operational Leadership:

• Direct regional oncology clinics, infusion centers, and radiation services.

• Lead service line strategy, growth initiatives, and market development.

• Serve as the primary liaison between oncology providers and system leadership.

• Build strong physician partnerships to support alignment and engagement.

• Represent the region in organizational strategy meetings and external collaborations.

• Establish clear accountability, performance metrics, and productivity standards.

• Clinical Practice & Performance

• Ensure high‑quality patient care and optimal clinical outcomes.

• Partner with physicians and clinical leaders to maintain standards of practice.

• Identify patient needs, trends, and opportunities for new programs or services.

• Support staff competency, education, and clinical development.

• Quality, Safety & Compliance

• Translate organizational initiatives into department goals.

• Lead quality improvement projects and monitor patient satisfaction.

• Ensure compliance with regulatory and accreditation standards (ACHC, Joint Commission, CoC, state requirements).

• Use data, evidence‑based practice, and workflow optimization to improve operations.

• Customer Loyalty & Experience

• Use patient, staff, and physician feedback to drive service improvements.

• Respond to concerns, identify trends, and implement corrective actions.

• Strengthen relationships through rounding, communication, and service recovery.

• Human Resources & Workforce Engagement

• Recruit, hire, develop, and retain qualified staff and providers.

• Foster a healthy work environment and model effective communication.

• Provide coaching, conflict resolution, and professional development opportunities.

• Monitor staff satisfaction and implement improvement strategies.

• Fiscal ManagementDevelop and manage operating and capital budgets.

• Monitor financial performance and resource utilization.

• Identify opportunities to reduce costs and enhance revenue without compromising care.

• Oversee long‑range financial planning and capital equipment needs.

Qualifications:

• Bachelor’s degree in Nursing, Healthcare Administration, or related field required. Master’s degree (MBA, MSN, MHA) preferred.

• Minimum 3 years of leadership experience; hospital management preferred.

• Strong leadership, communication, and problem‑solving skills.

• Ability to collaborate effectively across disciplines and build strong professional relationships.

Equal Opportunity Employer

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