Director, Donor Relations

At NBCF, we’re on a mission to help women and families impacted by breast cancer right now, when they need it most. And we need your talent to do so. We’re hiring people who have a heart for the community we serve, who are excited about strengthening our organization’s future, and who have the desire to grow personally and professionally. We support our people by offering the hybrid and remote flexibility expected in today’s work environment, as well as generous benefits that are hard to pass up. You’ll get to work with some pretty incredible people, too.
Title: Director, Donor Relations
Reports to: VP, Development
Classification: Regular, Full-time, Non-Exempt
Travel: Up to 25%
Summary/Objective:
The Director, Donor Relations leads NBCF's Relationship Management team and portfolio-based fundraising strategy to drive revenue growth, donor retention, pipeline development, and deeper engagement with individual and corporate partners. As a player-coach, this role develops and supports the team while directly managing a focused portfolio of high-value and strategically important relationships. The position partners across Development and other NBCF teams to advance fundraising priorities and demonstrate mission impact.
Essential Functions:
Team Leadership & Performance:
Lead, coach, and develop the Relationship Management team, establishing clear expectations, performance goals, and accountability for fundraising results.
Conduct regular portfolio reviews to evaluate relationship activity, pipeline health, donor retention, and growth opportunities while providing strategic guidance and coaching.
Oversee and prioritize the work of the Donor Relations & Program Advancement Coordinator and Donor Relations & Grant Manager, ensuring resources and support align with fundraising priorities.
Foster a collaborative, results-oriented team culture focused on relationship development, professional growth, and continuous improvement.
Fundraising & Relationship Management:
Lead NBCF’s portfolio-based relationship management strategy across individual and corporate fundraising, driving revenue growth, donor retention, and long-term engagement.
Personally manage a focused portfolio of high-value and strategically important relationships, including cultivation, solicitation, stewardship, renewal, and growth.
Coach Relationship Managers through significant solicitations, partnership discussions, renewals, and other opportunities to strengthen donor relationships.
Collaborate with executive leadership on high-priority fundraising opportunities and identify strategies to expand partnerships through multi-year commitments, sponsorships, employee engagement, and other giving opportunities.
Strategy & Operations:
Partner with Development leadership to establish annual fundraising priorities, revenue goals, portfolio strategies, and forecasts.
Oversee team pipeline performance, revenue projections, renewals, and at-risk relationships, using data to identify opportunities, address gaps, and adjust strategies.
Ensure consistent and accurate Salesforce use for relationship management, opportunity tracking, activity documentation, and forecasting.
Strengthen cross-functional collaboration with Development, Programs, Marketing, and other internal teams to ensure Relationship Managers have the resources and information needed to advance donor relationships.
Supervisory Responsibilities
Directly supervise Donor Relations Managers, the Donor Relations & Program Advancement Coordinator, and the Donor Relations & Grant Manager.
Lead hiring, onboarding, training, professional development, and performance management in partnership with Human Resources.
Establish clear expectations, assign priorities, evaluate performance, and provide ongoing coaching and feedback.
Address employee concerns, support conflict resolution, and ensure compliance with organizational policies and applicable employment laws.
Qualifications:
Bachelor’s degree in nonprofit management, business, communications, or a related field preferred; equivalent relevant experience considered.
7+ years of progressive experience in fundraising, relationship management, business development, or a related field, including demonstrated leadership experience.
Proven success cultivating, soliciting, retaining, and growing significant individual donors, corporate partners, or comparable high-value relationships.
Strong understanding of portfolio-based fundraising, donor lifecycle management, pipeline development, and revenue forecasting.
Demonstrated ability to lead and develop teams, establish performance expectations, and balance people leadership with direct relationship ownership.
Excellent communication, presentation, negotiation, problem-solving, and cross-functional collaboration skills.
Proficiency with CRM systems, pipeline reporting, and Microsoft Office Suite; Salesforce experience preferred.
Physical Demands and Work Environment:
Work is primarily performed in a professional office environment with regular use of a computer, phone, and standard office equipment.
Ability to sit, stand, walk, communicate, and use a keyboard during routine work activities, with or without reasonable accommodation.
Domestic travel up to 25% for donor and partner meetings, NBCF activities, and other business needs.
Occasional evening or weekend work may be required for donor engagement and organizational events.
Benefits & Perks:
Generous PTO
Half-day Fridays
Parental Leave
Minimum of 85% employer contributions toward Medical, Dental and Vision
Employer-paid Basic Life Insurance, STD, and LTD
401k + employer match
HSA
Dependent Care FSA
Professional Development Budget