Director, AI Delivery

Overview
Owns end-to-end execution of VNS Health's enterprise AI portfolio, currently 22 active use cases on a path to $20M in validated FY2027 value. This is a hands-on, builder role for a leader who runs the AI Ways of Working end to end: discovery, experiment, pilot, scale, including building the cross-functional team internally to execute this work. The ideal candidate has led AI or technology delivery before, is comfortable building a function from zero, and measures success by the business impact delivered, not activity.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Own delivery of the active AI project portfolio, driving each project through the Discovery, Experiment, Pilot, and Scale stage gates on a predictable clock
Lead the AI Squad Leads and build a delivery team, standing up cross-functional squads that pull the right stakeholders from across the organization into each project
Enforce the AI Ways of Working on every project: AI Brief intake, review, ELT prioritization, four-week sprint cadence, and KPI baselining before kickoff
Partner directly with leaders and senior leaders across VNS Health to scope problems, align stakeholders, and clear delivery blockers
Direct the AI Engineering squad, matrixed with SciTech, on forward-looking work exploring how AI can transform core operations beyond the current project backlog
Own measurement and reporting of the value and impact delivered by every project, feeding the enterprise ROI tracking process
Bring an iterative, test-and-learn approach to delivery, adjusting scope based on pilot results rather than committing to a fixed plan upfront Build the muscle for taking projects from pilot to enterprise scale, including change management and adoption planning
Represent AI Delivery in cross-functional and executive forums, communicating status, risk, and value clearly to senior stakeholders
Participates in special projects and performs other duties as assigned.
Qualifications
Education:
Work Experience
Bachelor's Degree required Master's Degree preferred
8+ years of experience in AI or technology delivery, product management, or implementation leadership, including recent experience delivering AI or generative AI solutions into production. required
Demonstrated experience building and leading cross-functional delivery teams from the ground up. required
Proven track record managing a portfolio of concurrent technology or AI initiatives from discovery through enterprise scale. required
Experience operating in ambiguous, fast-changing environments where priorities and scope shift as new information emerges. required
Strong track record measuring and reporting the business impact and ROI of delivered initiatives. required
Design thinking experience or training. preferred
Experience in healthcare, health plans, or another highly regulated industry. preferred
Management consulting or client-facing delivery background. preferred Minimum five years of management and people leadership experience required
Pay Range
USD $193,600.00 - USD $258,200.00 /Yr.
About Us
VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.