Delivery & Operations Manage

About Neutonic





Neutonic is a fast-growing focus and cognitive performance brand building a new generation of

products designed to help people perform at their best.We operate across DTC, Amazon,

TikTok Shop and retail in both the US and UK, with a growing portfolio across energy, focus and

cognitive performance.The business is scaling quickly. We’re launching new products, entering

major retailers, opening new channels and investing heavily in brand, content and retail growth

across both markets. That pace creates a lot of opportunity, but also a lot of complexity. A single

launch can involve Product, Supply Chain, Retail, Marketing, E-commerce, Finance and

external partners all working toward the same deadline.

As we continue to grow, we want to keep the speed and entrepreneurial mindset of a startup

while introducing the structure needed to execute consistently at a much larger scale.That’s

where this role comes in. We’re looking for someone who can sit across the business, connect

the dots between teams and make sure our biggest priorities actually get delivered.





The Role





We’re looking for a Delivery & Operations Manager to own the delivery process for major

cross-functional projects across Neutonic.

You are not responsible for doing the functional work yourself. Retail owns retail, Marketing

owns marketing, Supply Chain owns supply chain and Product owns product. Your role is to

make sure the work gets done. You’ll take a project or launch, break it down into clear actions,

make sure every task has an owner and deadline, identify dependencies between teams, track

progress and keep everyone aligned until the project is delivered.

You’ll need to be highly proactive. If something is late, unclear or at risk, you won’t wait for

someone else to flag it. You’ll find out what is happening, bring the right people together and

keep things moving.

A big part of the role will also be building better ways of working. You’ll create templates,

checklists and repeatable frameworks so that each retail launch, product launch or campaign

becomes easier and more efficient to execute.





What You’ll Own





● Turn major launches and initiatives into clear project plans with tasks, owners, deadlines

and dependencies.

● Track progress across multiple projects and proactively chase outstanding actions.

● Coordinate teams across Retail, Marketing, Product, Supply Chain, E-commerce,

Finance and other functions.

● Make sure teams understand what they need to deliver and how their work impacts the

wider project.

● Identify blockers, risks and potential delays early and drive them through to resolution.

● Escalate issues where decisions or action are required from leadership.

● Build repeatable templates, checklists and playbooks for recurring projects.

● Maintain a clear company-wide view of upcoming launches, milestones and key

deadlines.

● Own how projects are managed within our internal software and make sure information

stays accurate and up to date.

● Ensure important decisions, changes and next steps are clearly documented and

communicated.

● Run project check-ins where required and make sure agreed actions are followed

through.

● Continually improve how Neutonic plans and delivers projects without adding

unnecessary bureaucracy.

Projects may include major retail launches, new retailer onboarding, new products, new

channels, marketing campaigns, events, international expansion and internal operational

initiatives.





What We’re Looking For





● 4+ years’ experience in project management, delivery, business operations or a similar

role.

● Experience working in a fast-paced startup, consumer brand or high-growth business.

● A proven ability to manage multiple cross-functional projects at the same time.

● Excellent organization and attention to detail.

● Strong communication skills and the confidence to work across different teams and

seniority levels.

● Comfortable chasing actions, holding people accountable and pushing for clarity when

required.

● Strong understanding of project-management systems and processes.

● Able to identify dependencies and risks before they become problems.

● Commercially minded and able to understand which projects and deadlines matter most.

● Able to introduce structure and process while keeping the business moving quickly.

You should naturally be someone who asks:

Who owns this? When is it due? What needs to happen before then? What could block

it? What needs to happen next?

Most importantly, you need to be an operator. This is not a role where you create a project plan,

send it around and wait for updates. You’ll stay close to the detail, keep people moving and take

responsibility for making sure the overall project is delivered.





What Success Looks Like





● Major projects have clear plans, owners, deadlines and dependencies.

● Teams have better visibility of what other departments are doing.

● Projects are planned earlier and managed less reactively.

● Risks and delays are identified before they become major issues.

● Fewer tasks, decisions and dependencies fall through the cracks.

● Repeatable frameworks make future launches quicker and easier to execute.

● Leadership has a clear view of what is on track, what is at risk and where support is

needed.

● Neutonic has a simple, scalable delivery process that can grow with the business.