Customer Support Specialist - What Happens When AI Takes Your Job?

* **Progress at your pace** - Your ambition sets the speed.
* **Know what's next** - A clear path to your next promotion.
* **Your skills already matter** - Turn your customer experience into your next career.

**What happens when AI can do your job?**

If you work in Customer Support, you're probably already seeing it: chatbots, AI support and automation taking over more of the role.

But what does that mean for **your career? Your progression? Your earning potential?**

If automation limits how far you can develop, **you might be too ambitious to let that happen**.

Your communication, relationship-building and people skills still matter.

At Access, we're expanding our Recruitment team for driven, ambitious people who want more progression, more earning potential and more control over where their career goes.

**Your career with us:**

* **Know where you're going -**13 career levels. A clear growth plan. No guessing what it takes to get promoted.
* **Progress at your pace -**Results over time served. Work hard, deliver, and your next promotion can come sooner.
* **Your skills already count -**You're not starting from zero. Your customer experience has already built the communication, relationship-building and problem-solving skills great recruiters need. We'll train you on the rest.

**Earnings that reflect your ambition**

* Early €30Ks base salary + uncapped commission
* Average earnings: €45K+ OTE Year 1 \| €75K+ OTE Year 2
* Top performers: €50K+ in their first year

**What you bring:**

* 1+ years' experience in a customer-focused role - Customer Service, Care, Retention, Support, Onboarding, or similar.
* Proven track record of working towards KPIs/targets and delivering results.
* Highly motivated and ambitious, with a proactive approach to building your career.
* EU/UK citizenship or Stamp 4 visa.
* Motivated by an on-site, Monday - Friday role in Dublin 2.