Coordinator Patient Services Emergency Dept - NYP/Columbia University Irving Medical Center - Ful...

LocationNew York, New YorkShift:Evening (United States of America)Description:
Best in Care and Caring: Make It Possible

NewYork-Presbyterian is a premier destination for talented health care administrators. With patients and physicians from around the globe, ours is a fast-paced, high-performance culture located across two Ivy League teaching hospital campuses: NewYork-Presbyterian/Columbia University Medical Center and New York-Presbyterian/Cornell University Medical Center.



Patient Services Coordinator - Evening Shift



This shift is a 3:00pm - 11:30pm



In this role, you'll serve as first response, identifying significant events and recommending positive solutions while proactively mitigating potential liability and safety issues for the hospital across NewYork-Presbyterian/The Allen Hospital, NewYork-Presbyterian/Columbia Medical Center and NewYork-Presbyterian/Morgan Stanley Children's Hospital. You will be a key liaison and mediator, providing a centralized and consistent patient resource and grievance mechanism to ensure patients' rights are recognized. This is a high-visibility position that demands tremendous interpersonal communications and public relations skills, as you'll also at times be working with several departments across the organization to ensure the best quality of care for patients and their families. Provide preemptive support and join a dedicated team that lives the mission of putting patients first.

The shift for this position is an evening position working from 3pm-midnight. No weekend, no holidays are required



Preferred Criteria


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Bilingual English/Spanish


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Previous experience with patient advocacy, patient experience or hospitality


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Excellent communication and conflict resolution skills.





Required Criteria


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Bachelor's Degree from a recognized college or university


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Five years of previous experience



Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.



Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.


NYP will not reimburse for travel expenses.

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2026 America's Greatest Workplaces for Culture, Belonging & Community - Newsweek


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2025 Best Employers for Women - Forbes


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2025 Companies that Care - People


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2025 America's Greatest Workplaces for Mental Well-Being - Newsweek





NewYork-Presbyterian Hospital is an equal opportunity employer.



Salary Range:



$66,300-$89,000/Annual




It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.