Community Standards Officer

Starting Rate: $21.88



After hire, pay increases are dependent on length of service, advancement in the position, and other contractual factors.



This position is represented by the AFSCME union. For more information reference the AFSCME collective bargaining agreement: Collective Bargaining Agreements



Benefits offered for this opportunity: AFSCME Benefits Summary



The City of Ann Arbor offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.



Essential Duties





- Enforcing parking and Community Standards ordinance violations within the City
- Investigating complaints of parking and Community Standards ordinance violations
- Issuing warnings to ensure properties are compliant with City Community Standards ordinances
- Maintaining and tabulating a daily log of activities
- Documenting all parking and Community Standards ordinance violations
- Working cooperatively with residents and property owners by explaining actions required to comply with Community Standards ordinances
- Impounding vehicles for outstanding parking violations, obstructing public places or other infractions
- Participating with community associations and merchants to develop effective enforcement and prevention programs for parking and Community Standards ordinance compliance





Related Work





- Preparing necessary reports of inspections
- Attending and testifying in court and at administrative proceedings concerning parking or Community Standards ordinance violations
- Responding to citizen inquiries in an efficient and timely manner





Training & Experience Required





- High School Diploma or equivalent (G.E.D.)
- At least 2 years of proven customer service experience





Preferred





- Associates Degree in Criminal Justice or at least 62 completed credit hours in related field





Licensing Requirements



Valid MI driver’s license



Physical Requirements



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, driving, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions.



The ability to safely operate a motor vehicle as incumbents may be subjected to local travel. Incumbent must be able to walk for an extended period of time primarily in an outside environment, including exposure to inclement weather conditions.



Equal Opportunity Employer



This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.