Clinical Director

Location is in Texarkana, Arkansas

Position Summary

The Clinical Director is responsible for overseeing all clinical services within assigned residential behavioral health programs. This role ensures high-quality, person-centered care, maintains compliance with regulatory standards, and supports positive client outcomes.

Essential Job Functions

Clinical Oversight

· Oversee all clinical services

· Ensure individualized treatment plans

· Monitor client progress

· Provide clinical supervision

· Ensure trauma-informed care

Documentation & Compliance

· Ensure timely and accurate documentation (within 24 hours)

· Review Therap notes and treatment plans

· Maintain compliance with state and CQL standards

· Ensure incident reporting compliance

Staff Supervision & Development

· Supervise LMSWs, LCSWs, and clinical staff

· Provide coaching and evaluations

· Support onboarding and training

· Address performance issues

Program Collaboration

· Work with Program Administrators

· Participate in team meetings

· Assist with crisis intervention

Quality Improvement

· Monitor KPIs and outcomes

· Lead POMs and quality initiatives

· Identify trends and implement improvements

Communication & Leadership

· Communicate with leadership

· Participate in audits and reviews

· Maintain professional communication

Leadership Expectations

Model ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

Minimum Qualifications

· Master’s degree in related field

· Active licensure (LMSW, LCSW, LPC)

· Clinical experience in behavioral health

· Supervisory experience preferred

Licensure / Certification Requirements

· Maintain active license

· Pass background checks

· CPR/First Aid certification

Work Environment & Physical Requirements

· Availability during crises

Performance Expectations

· Documentation compliance 95–100%

· Reduce hospitalizations

· Quality treatment plans

· Staff retention and engagement