Case Management, Associate
Gainwell Technologies · NY
FULL-TIME
Posted Sep 10, 2026
Job Description
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Case Management, Associate at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
Your Role In Our Mission
- Manage a high-volume caseload (700–1,000 subrogation cases), analyzing data, documenting activity, and driving recovery outcomes through negotiation and resolution
- Ensure compliance with HIPAA and government regulations related to the handling, storage, and sharing of PHI
- Communicate professionally with attorneys, insurance adjusters, providers, court personnel, clients, and beneficiaries to advance case resolution
- Prepare, review, and process case documentation (e.g., claims, liens, correspondence), including legal research and validation of case details
- Investigate and verify third-party liability, eligibility, probate, and financial information using multiple data sources
- Prioritize deadlines, resolve disputes, conduct follow-ups, and consistently meet productivity, quality, and customer service performance metrics
What We're Looking For
What We’re Looking For
- HS Diploma/GED Required.
- Minimum of 2 years of relevant experience.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required.
- Experience in a legal office (paralegal or legal assistant) and/or in the insurance industry (casualty or health insurance) preferred.
- Knowledge of Medicaid and/or Medicare preferred.
- Basic knowledge of Microsoft Access preferred.
What You Should Expect In This Role
- Remote, hybrid, or onsite work depending on business and client needs
The pay range for this position is $35,000.00 - $50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Summary
As a Case Management, Associate at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
Your Role In Our Mission
- Manage a high-volume caseload (700–1,000 subrogation cases), analyzing data, documenting activity, and driving recovery outcomes through negotiation and resolution
- Ensure compliance with HIPAA and government regulations related to the handling, storage, and sharing of PHI
- Communicate professionally with attorneys, insurance adjusters, providers, court personnel, clients, and beneficiaries to advance case resolution
- Prepare, review, and process case documentation (e.g., claims, liens, correspondence), including legal research and validation of case details
- Investigate and verify third-party liability, eligibility, probate, and financial information using multiple data sources
- Prioritize deadlines, resolve disputes, conduct follow-ups, and consistently meet productivity, quality, and customer service performance metrics
What We're Looking For
What We’re Looking For
- HS Diploma/GED Required.
- Minimum of 2 years of relevant experience.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required.
- Experience in a legal office (paralegal or legal assistant) and/or in the insurance industry (casualty or health insurance) preferred.
- Knowledge of Medicaid and/or Medicare preferred.
- Basic knowledge of Microsoft Access preferred.
What You Should Expect In This Role
- Remote, hybrid, or onsite work depending on business and client needs
The pay range for this position is $35,000.00 - $50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Benefits
- Paid Time Off
- 401(K)
- Health Insurance
Additional Details
- City
- NY
- Country
- US
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