Care Manager I

Job Tittle: Care Manager I

Location: Remote (Must be in the state of WI)

Pay Range: $40.50 - $42.50

Duration: 6+ months

Shift Timing: 8am-4:30pm, Monday-Friday CST



Job Description:

· This is a telephonic position serving members who are on CST time. Availability from 8am-4:30pm, Monday-Friday CST is required.

· What are the day to day job duties?: 15+ welcome calls & health risk assessments per week, emergency department follow up/care transition coordination, care plan development, coordination with team.

· Top Skills Required: Knowledge of Medicare benefits/supplemental benefits



Job Description:

· 15+ welcome calls and health risk assessments per week, emergency department follow up/care transition, care plan development, coordination with other team members.

· Territory: Telephonic role with contact of members within current 44 county service area · Charting/Note software: MIDAS. Additional view only access for various health system EMRs (UW, SSM) and WISHIN.

· Caseload: No assigned caseload, only assigned for assessment completion with handoff to assigned team member for continued case management as needed.

· Assessment requirement: 1 telephonic assessment/year/member. Contact attempts to complete/schedule will vary, with a minimum of 3 outreach phone call attempts per member.

· Case population: Medicare + Medicaid recipients · Must have reliable internet.



Must Have Skills:

· Remote (Must be in the state of WI)

· Strong documentation, communication and member engagement skills; ability to identify and appropriately escalate any member concern identified during welcome calls/HRA completion process.

· Knowledge of Medicare benefits/supplemental benefits, ability to navigate online provider directory and offer members in-network provider options; navigate supplemental benefit vendors and provide members with contact information.



Education requirement:

· Bachelor's in human services, Social Services, or related field



Employee Benefits:

At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance

• Dental and Vision Insurance

• 401k Contributions

• Critical Illness Insurance

• Voluntary Permanent Life Insurance

• Accident Insurance

• Other Employee Perks

LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.







Company Description

LanceSoft is a global workforce solutions and IT services firm founded in 2000, specializing in temporary/permanent staffing, IT services, and outsourcing (RPO) for sectors like healthcare and IT. Headquartered in Herndon, Virginia, with a significant presence in India, the certified minority/woman-owned company employs over 5,700 professionals