Bookings Officer

Enabled Living is an award winning company. We are publicly owned and know that our colleagues are our most valuable resource. With our award winning health and wellbeing strategy and our innovative and dynamic approach we know that Enabled Living is the place to be. We aim to provide a supportive, inclusive environment in which our colleagues can thrive and make a difference to the people we work with.





We're looking for a Bookings Officer to join the friendly Customer Service Team at Enabled Living. In this varied role, you'll coordinate equipment deliveries, collections, repairs and servicing that help residents live safely and independently at home.





What you'll do


- Schedule and manage equipment deliveries, collections and repairs
- Be a key point of contact for residents, carers and healthcare professionals
- Liaise with warehouse, logistics and clinical teams to keep services running smoothly
- Maintain accurate records
- Deliver excellent customer service across phone, email and online






What we're looking for


- Experience in a customer-facing role
- Strong organisational and IT skills
- Excellent communication and problem-solving abilities
- A compassionate, can-do approach
- A great team player who thrives in a busy environment