Behavioral Health Coordinator
w3r Consulting · NM
CONTRACT
Posted Sep 9, 2026
Job Description
Job Summary:
Provide support to members, physicians, and behavioral health clinicians for case management and outpatient services.
Key Responsibilities:
- Handle member and physician inquiries and conduct inbound/outbound calls.
- Schedule appointments and coordinate member needs.
- Conduct research, data entry, and update managed care systems.
- Resolve issues by coordinating with internal departments and physician offices.
- Support behavioral health case management and outpatient clinicians.
- Provide excellent customer service and maintain clear written and verbal communication.
Requirements:
- 3+ years of experience with automated systems, or 1 year of college plus 2 years of experience.
- 1+ year of managed care system experience.
- Knowledge of medical terminology.
- Experience with databases/PC applications.
- Strong customer service, communication, and interpersonal skills.
Provide support to members, physicians, and behavioral health clinicians for case management and outpatient services.
Key Responsibilities:
- Handle member and physician inquiries and conduct inbound/outbound calls.
- Schedule appointments and coordinate member needs.
- Conduct research, data entry, and update managed care systems.
- Resolve issues by coordinating with internal departments and physician offices.
- Support behavioral health case management and outpatient clinicians.
- Provide excellent customer service and maintain clear written and verbal communication.
Requirements:
- 3+ years of experience with automated systems, or 1 year of college plus 2 years of experience.
- 1+ year of managed care system experience.
- Knowledge of medical terminology.
- Experience with databases/PC applications.
- Strong customer service, communication, and interpersonal skills.
Additional Details
- City
- NM
- Country
- US
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