Associate Director US Oncology Portfolio Patient Support StrategySkip to main content*This site uses cookies to provide you with an optimal user experience. The cookies include Strictly Necessary and Functional cookies to ensure the site operates as intended (language preference, time zone and workload balance). These cookies are first party cookies, end with the session and are exempted from consent. In addition, this site also uses a Google Analytics Cookie to measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous. By clicking on the 'Accept Cookies' button, you are accepting this Performance cookie. You may use this site if you click on the 'Reject Cookies' button. To revoke your consent of the Performance cookie, clear your cookies within your browser settings.*#Associate Director US Oncology Portfolio Patient Support Strategy page is loaded## Associate Director US Oncology Portfolio Patient Support StrategyApplyremote type: Hybridlocations: USA - Pennsylvania - North Wales (Upper Gwynedd)time type: Full timeposted on: Posted Todaytime left to apply: End Date: July 15, 2026 (27 days left to apply)job requisition id: R403353Job DescriptionOur Oncology team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.The Associate Director, Portfolio Patient Support Strategist shapes the future of patient support across the oncology portfolio by defining where we play, how we create value, and how we build a more connected, scalable, and differentiated support model. This role sets the strategic direction for a multi-indication patient engagement ecosystem that advances adherence, strengthens resilience, and elevates the patient experience. In close partnership with cross-functional leaders, the strategist identifies high-impact opportunities, drives innovation, and helps establish new benchmarks for insight-driven, data-enabled patient support across the treatment journey.Key Responsibilities* Lead development of portfolio-level patient support strategy for oncology, including identification of unmet needs, strategic priorities, and opportunities to enhance the patient and provider experience.* Translate insights from market research, analytics, field feedback, and stakeholder input into actionable patient support recommendations and business cases.* Partner closely with brand teams, market access, operations, analytics, legal, regulatory, medical, and field teams to shape and implement patient support initiatives.* Collaborate directly with the Associate Director, CX Innovation & Partnership to align patient support strategy with broader customer experience priorities, innovation opportunities, and partnership initiatives.* Work in close coordination with the SP Strategist Associate Director to ensure alignment between portfolio strategy, strategic planning priorities, and execution across the support ecosystem.* Support design and optimization of patient support programs, services, and engagement models across US oncology portfolio and treatment settings, with emphasis on adherence-focused interventions.* Lead strategy for omnichannel adherence programs, including coordinated outreach across digital and non-digital channels to reinforce persistence, engagement, and appropriate ongoing therapy support.* Identify and shape EMR-triggered adherence initiatives and app-based or other digitally delivered PSP solutions that support patients throughout the treatment journey.* Assess performance of patient support KPIs, offerings, and recommend enhancements based on business impact, stakeholder feedback, patient needs, and operational learnings.* Contribute to launch readiness planning and ensure patient support strategy is incorporated into key business milestones, scenario planning, and go-to-market decisions.* Develop clear, executive-ready communications, strategic plans, and presentations to support leadership decision-making.* Champion a cross-functional, patient-centered mindset and help embed best practices, innovation, and continuous improvement across the organization.## Qualifications* Bachelor's degree required; advanced degree preferred.* 5 (five) years significant experience in oncology marketing, patient support, patient services, customer experience, strategy, or related biopharmaceutical roles.* Strong understanding of oncology patient support programs, adherence barriers, and the end-to-end patient journey.* Experience