Associate, Crisis Clinician (Casual) - Resolve Crisis Services Walk-In

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Casual Crisis Clinician to join our Walk-In Clinic at resolve Crisis Services! resolve is a 24-hour, 365-day Crisis Walk-In Clinic providing support to individuals experiencing self-identified crisis.



For more information, visit: resolve Crisis Services UPMC



All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays.




Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate for these positions may vary depending on education level and years of experience.



Responsibilities:





- Complete Crisis Clinician orientation and training.
- Manage shift caseloads under supervision.
- Develop skills in assessment, de-escalation, documentation, and motivational interviewing.

- Use Electronic Medical Records for information and documentation.
- Provide person-centered, strength-based counseling to promote stability.
- Work independently and efficiently in crisis settings.
- Coordinate referrals and collaborate on disposition planning.
- Advocate for appropriate program admissions (Crisis Residential, Walk-In).
- Conduct face-to-face crisis assessments and respond to support calls.
- Handle crisis situations using positive, effective strategies.
- Meet documentation standards and complete required paperwork.
- Participate in trainings, staff meetings, and case reviews.
- Support therapeutic milieu and ensure safety.
- Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. (Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education)
- ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER'S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

- Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.

- Recovery-oriented interpersonal relations.





Licensure, Certifications, and Clearances:





- Cardiopulmonary Resuscitation (CPR)
- Comprehensive Crisis Management (CCMC)
- Driver's License
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
- OAPSA





UPMC is an Equal Opportunity Employer/Disability/Veteran