AI Shopping Agent Implementation Specialist — Ecommerce Part-Time Contract Remote 5–10 Hours/Week 4–6 Weeks
KETUPA · Anywhere, WA
PART-TIME
Remote
Posted Sep 8, 2026
Job Description
AI Agent Implementation Specialist — Ecommerce
Part-Time Contract Remote 5–10 hours/week 4–6 weeks
KETUPA is looking for someone with hands-on experience implementing and optimizing customer-facing AI Agents for ecommerce merchants.
This is a short, part-time contract working directly with our founder and technical team on the KETUPA Lab and early merchant engagements.
What you'll do
- Configure and optimize AI Agents using existing platform controls — prompts/instructions, knowledge, skills/actions, workflows, product/catalog data, and integrations.
- Investigate real shopping conversations and identify why recommendation or shopping-journey behavior is breaking.
- Implement targeted Agent changes rather than only recommending what should change.
- Test and validate Agent behavior before and after changes, including regression checks.
- Practicalimplementation workflow used by strong AI commerce teams.
What we're looking for
- Hands-on experience in AI Agent implementation, Solutions Engineering, Forward Deployed Engineering, Technical Customer Success, or Implementation Consulting.
- Experience working directly with ecommerce merchants or consumer brands.
- You have personally configured, launched, debugged, or optimized production AI Agents.
- Familiarity with platforms such as Gorgias, Rep, Zowie, Zipchat, Kustomer, Sierra, Decagon, Constructor, Alhena, or similar is especially relevant.
- Comfortable working with prompts, knowledge systems, APIs/integrations, Agent workflows, and testing/debugging.
- Strong customer communication skills.
Most important: we're looking for someone who has actually helped merchants get AI Agents working in production — not only advised on AI strategy.
- Engagement: 4–6 weeks, approximately 5–10 hours/week, remote.
Part-Time Contract Remote 5–10 hours/week 4–6 weeks
KETUPA is looking for someone with hands-on experience implementing and optimizing customer-facing AI Agents for ecommerce merchants.
This is a short, part-time contract working directly with our founder and technical team on the KETUPA Lab and early merchant engagements.
What you'll do
- Configure and optimize AI Agents using existing platform controls — prompts/instructions, knowledge, skills/actions, workflows, product/catalog data, and integrations.
- Investigate real shopping conversations and identify why recommendation or shopping-journey behavior is breaking.
- Implement targeted Agent changes rather than only recommending what should change.
- Test and validate Agent behavior before and after changes, including regression checks.
- Practicalimplementation workflow used by strong AI commerce teams.
What we're looking for
- Hands-on experience in AI Agent implementation, Solutions Engineering, Forward Deployed Engineering, Technical Customer Success, or Implementation Consulting.
- Experience working directly with ecommerce merchants or consumer brands.
- You have personally configured, launched, debugged, or optimized production AI Agents.
- Familiarity with platforms such as Gorgias, Rep, Zowie, Zipchat, Kustomer, Sierra, Decagon, Constructor, Alhena, or similar is especially relevant.
- Comfortable working with prompts, knowledge systems, APIs/integrations, Agent workflows, and testing/debugging.
- Strong customer communication skills.
Most important: we're looking for someone who has actually helped merchants get AI Agents working in production — not only advised on AI strategy.
- Engagement: 4–6 weeks, approximately 5–10 hours/week, remote.
Additional Details
- State
- Washington
- Country
- US
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