Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

CTO Strategic & Operational Leadership- Works under the CTO Medical Director to set strategic direction for the CTO, drive process improvements across departments, and manage high-level relationships with Program Directors, Medical School, and Hospital partners. Provides direct supervision of the Multisite Manager and Finance Manager, with oversight of regulatory, data management, and quality assurance functions. Ensures compliance with NCI CCSG guidelines and leads completion of relevant CCSG application sections while fostering high faculty satisfaction and staff engagement.

CTO IT Strategy & Systems- Works under the Cancer Center Chief Informatics Officer to represent CTO interests in institutional clinical research IT initiatives and advance an integrated infrastructure platform. Chairs the CTMS governance committee and provides priority guidance on system maintenance, configuration, and integration. Directly supervises the CTO-IT team in the development, configuration, and maintenance of key applications (public website, RETA, CERVANT, myCTO, eCRFs, and related databases)

Financial & Administrative Direction- Works under the Chief Administrative Officer to provide efficient, cost-effective financial and administrative leadership for the CTO and cancer clinical research enterprise. Oversees budgeting, cost containment, strategic planning, and lean process improvement, with direct supervision of the Finance Manager and responsibility for accurate monitoring of salaries, expenses, and charge capture. Ensures strong collaboration with key department users of CTO services

Clinical Research Group (CRG) Operations- Works under the Associate Director for Clinical Research to drive operational improvements across Research Nursing/Coordinators, the Ravitz Clinical Research Unit, and the Translational Research Lab. Collaborates with Nursing Managers on cross-functional process improvements and partners with the Finance Manager on financial oversight of these units. Serves as a member of the Ravitz Oversight Committee.

Cancer Center Leadership & Strategy- Works under the Associate Director for Clinical Research (with support from the Chief Administrative Officer) to lead planning and project management for operational changes that advance the Cancer Center's clinical research strategy and vision. Establishes and monitors key performance metrics (trial activation times, financial collection, engagement, user satisfaction, protocol deviations) and implements decisions that support these goals. Builds external and internal partnerships, benchmarks with peer centers, and represents Cancer Center interests with entities such as MICHR, IRBMed, ORSP, and research pharmacy.

Required Qualifications*

A Master's degree in business, healthcare administration, or a related field is required, along with a minimum of 5-7 years of progressive management or supervisory experience. Candidates must have experience managing complex teams or individual business units, preferably within a matrixed environment. They should also bring 5-7 years of demonstrated knowledge of clinical research and information technology, preferably within a cancer center or oncology setting.

The ideal candidate will have hands-on experience with research financial management, including indirect costs, effort certification, A-21 guidelines, variable payment schedules, and cost accounting principles. Experience with research IT systems is also essential, particularly clinical trial management systems, electronic data capture, application lifecycle management, data standards, and system integrations.

Strong interpersonal skills are required, including the ability to work effectively both independently and as part of a team, and to build collaborative relationships with faculty, division and department leaders, Medical School colleagues, and Office of Research and Sponsored Projects (ORSP) staff.

This position is classified as exempt under the Fair Labor Standards Act (FLSA).

Desired Qualifications*

• Direct experience overseeing a Clinical Trials Office or equivalent research operations unit
• Demonstrated success managing complex research portfolios, including industry, cooperative group, and investigator-initiated trials
• Experience with clinical trial management systems (e.g., OnCore, Velos, or similar) and related system implementations or optimizations
• Strong knowledge of research compliance, including IRB, coverage analysis, billing compliance, and sponsor requirements
• Proven ability to lead process improvement, standard operating procedure development, and operational standardization across research teams
• Experience with budget development, financial forecasting, and performance metrics for clinical research operations
• Excellent interpersonal and communication skills, with a track record of building effective partnerships across faculty, departments, and central research offices

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Locations

Rogel Cancer Center, North Campus Research Complex

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.