Administrative Assistant II, Outpatient Clinic

What to expect.

Primary responsibilities include:


- Receive clinic clients; collect client co-payments; receive and route telephone calls
- Schedule client follow-up appointments
- Maintain client medical records in good order; file client information; process client and other administrative paperwork
- Assist with maintenance of OMHC electronic health records
- Maintain clinic facilities for optimal and secure functioning
- Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications
- Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks


What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:


- A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical, dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program


This position has a pay range of $20.60 - $22.27/hr.

What we need from you.


- High school diploma is required. An Associates Degree in business administration or related field is preferred.
- Prior experience in a health care setting is preferred, but not required.
- Commitment to excellent customer service for clients and staff
- Work requires 1-2 years of progressively more responsible administrative experience
- Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
- Demonstrated attention to detail and ability to work quickly and efficiently
- Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic.


WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-SMI



Skills:

Administrative Skills, Business Administration, Clinical Facilities, Co-Payments, Community Health, Computer Skills, Computer Systems, Cross-Functional, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Fax Machines, Healthcare, High School Diploma, Insurance, Medical Office Administration, Medical Record System, Medical Records, Medications, Multitasking, Outpatient Care, Reimbursement, Team Player, Telephone Skills, Tuition Reimbursement



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Sheppard Pratt Careers