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MSL role Janssen KOL engagement emotional intelligence healthcare provider engagements

YAY! I'm an MSL…Now What?


Summary

In this episode, Julie Chen shares her journey transitioning to an MSL role at Janssen, highlighting initial challenges and the significance of training and KOL engagement. She emphasizes the importance of building relationships with teammates and mentors, while discussing the adaptation to virtual interactions during COVID-19 and its effects on healthcare provider engagements. Julie delves into the role of emotional intelligence in fostering strong MSL relationships and shares resources for maintaining relevance. She provides practical advice for new MSLs in their first 90 days, including re-strategizing and managing expectations, and concludes with insights on the evolving landscape of MSL interactions.

Julie Chen, Sr. Medical Science Liaison at Janssen, shares her experience as a new MSL. What’s worked and what advice she has for others.

Julie discusses…

👉 Tips for successful training and certification

👉 The importance of being collaborative

👉 Insight on some tools and resources that may be helpful

👉 How to approach KOL engagement as a new MSL

👉 Advice for new and current MSLs

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MSL role, Janssen, KOL engagement, emotional intelligence, healthcare provider engagements