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MSL people skills effective communication digital engagement tips KOL relationships pre-call planning

MSL People Skills-10 Tips for Better Engagement


Summary

In this episode, Tom Caravela delves into essential people skills for Medical Science Liaisons. He outlines practical tips to enhance interpersonal interactions, such as focusing on making conversations about others and effectively using digital platforms. Tom highlights the importance of remembering names, making strong first impressions, and the value of pre-call planning. He emphasizes communicating with confidence, offering sincere compliments, and maintaining a grateful attitude. Additionally, Tom discusses building text-based relationships with stakeholders and the positive impact of smiling and greeting others. The episode wraps up with closing remarks and final thoughts on cultivating these crucial skills.

Tom Caravela, Managing Director of The Carolan Group and Host of the MSL Talk Podcast discusses MSL People Skills - 10 tips for better engagement.

Tom shares…

👉 How to communicate more effectively and with confidence

👉 Tips for better digital engagement

👉 Ways to greatly improve KOL interactions and relationships

👉 Advice on pre-call planning and how to go about it

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MSL people skills, effective communication, digital engagement tips, KOL relationships, pre-call planning